The Bottleneck: Calls Were Costing Them Money

Before working with us, CARLIGHT's growth was being strangled by their phone lines.

• Missed Calls = Lost Revenue: Every unanswered call was a potential high-value customer taking their business elsewhere.
• Sales Staff Wasted Hours: Their most valuable asset—the sales team—was bogged down answering basic questions and manually booking appointments instead of selling caravans.
• Inconsistent Customer Service: A busy salesperson might rush a call, but a voicemail box definitely won't book a viewing appointment. The customer experience was a gamble.
• Bloated Payroll: They were paying high staff costs for repetitive, low-skill work that could be automated.

The Fix: An AI Receptionist That Never Sleeps

In less than a week, we deployed an AI Receptionist configured specifically for CARLIGHT. It wasn't about adding complex software; it was about solving the bottleneck.

• Instant, 24/7 Answering: The AI answers every single call on the first ring, professionally and politely, any time of day or night.
• Automated Appointment Booking: The AI qualifies callers and seamlessly books sales and service appointments directly into CARLIGHT's calendar. No human intervention needed.
• Smart Lead Capture: If a caller has a specific question, the AI intelligently routes the call or takes a detailed message, ensuring a salesperson can follow up effectively with all the info they need.

The Results: More Leads, Less Cost.

This is the only part that really matters. The numbers speak for themselves.

• 100% of Inbound Calls Handled.Translation: $0 in lost revenue from missed calls. They instantly stopped leaking leads.
• Over 60% Reduction in Staff's Routine Workload.Translation: Their sales team was freed up to sell. They spent more time on test drives and closing deals, not playing phone tag.
• 145% Increase in Customer Texts Sent.Translation: Proactive follow-up that generated more business. The AI automatically confirmed appointments and sent reminders, increasing show-up rates and service revenue.
• Double-Digit Reduction in Payroll Costs.Translation: More profit straight to their bottom line. The AI receptionist does the work of a full-time employee for a fraction of the price, paying for itself in the first month.